Defective goods, deficient services, unfair or misleading trade practices, and consumer-forum or court complaints — whether you are bringing the claim or defending one. GTC triages the dispute, assesses its strength, selects and co-engages specialist consumer-law counsel in your jurisdiction, and stays the relationship lead overseeing budget and communication. We model mediation and settlement before recommending the expensive road.
From $1,500 GTC oversight fee shown live below; specialist counsel quoted per matter
Trusted by founders and brands worldwide
How it works
60 minutes. We review the complaint, the goods or services at issue, and the paper trail. We identify the consumer-protection theories, assess the strength of the claim or defence, and lay out the realistic routes — demand letter, mediation, a consumer-forum complaint, or court.
We recommend two or three specialist consumer-law firms in your jurisdiction with relevant forum experience. You select; we co-engage. The fee structure is disclosed up front — fixed-fee phases or hourly with stop-loss caps — alongside GTC's own oversight fee.
GTC stays the relationship lead and matter-management point. We coordinate with the specialist firm, track the budget against the agreed caps, keep communication clean, and follow through on any order, refund, or compensation the forum directs.
What it costs
Consumer Rights Litigation starts from $1,500. GTC's own oversight fee shows live above as a 'From' anchor and is disclosed in full before any work begins — either hourly co-counsel or a flat monthly oversight retainer, your choice. Specialist consumer-law counsel is quoted per matter once we have scoped the dispute, with fixed-fee phases or hourly engagement capped by a stop-loss. The illustrative ranges below are specialist-counsel market cost, not GTC's fee. Government, court, and forum filing fees are passed through at cost.
What's included
Illustrative ranges are factual specialist-counsel market cost, not GTC's fee. GTC's oversight fee is quoted separately and disclosed up front. We assess settlement, mediation, and arbitration before recommending litigation.
Get started
Share what happened with the goods, services, or trade practice at issue. A GTC adviser will scope the matter, outline your routes, and email you options — including specialist counsel recommendations and a clear view of fees.
Your request
Short label.
Are you bringing the claim (the consumer / plaintiff side) or defending it (the business / defendant side)?
Pick all that apply.
Where are we?
Court name + state / federal.
Why GTC
Most consumer disputes settle long before a hearing. We model the demand-letter and mediation routes before recommending a contested complaint, so you spend on litigation only when it is the right call.
Consumer-forum and court procedure is local and specific. We select counsel with active practice in your jurisdiction's consumer forums rather than treating every dispute as the same court filing.
You deal with GTC, not a rotating cast of strangers. We translate the specialist's advice into plain options, manage the engagement, and keep the matter moving.
Specialist fees and GTC's oversight fee are both quoted before any work begins — fixed-fee phases or hourly with caps. No 6-minute-increment surprises mid-matter.
Your Customer Success Team
Every GTC client gets a dedicated Account Manager and a Senior Account Manager who learn your business and stay with you from first email to final filing. They are named people who pick up the phone and already know your matter, so every step moves forward without delay.
Your day-to-day point of contact, who coordinates every matter, keeps things moving, and already knows your file. They have your full history, so you start every conversation where the last one left off.
Senior oversight on strategy and escalations, stepping in as your needs grow, so every important detail stays on track.
A named person, on email or a call, at every step.
How we compare
| What you get | GTC | Online filing services | Doing it yourself |
|---|---|---|---|
| Mediation and settlement modelled before you file | |||
| Specialist consumer-law counsel matched to your jurisdiction's forums | |||
| Single relationship lead managing the matter end to end | |||
| Specialist fee plus oversight fee disclosed up front | |||
| Budget tracked against agreed stop-loss caps | |||
| Follow-through on refunds, compensation, and enforcement of the order |
Mediation and settlement modelled before you file
Specialist consumer-law counsel matched to your jurisdiction's forums
Single relationship lead managing the matter end to end
Specialist fee plus oversight fee disclosed up front
Budget tracked against agreed stop-loss caps
Follow-through on refunds, compensation, and enforcement of the order
The timeline
Many consumer disputes resolve at the demand-letter or mediation stage. We assess every off-ramp before recommending a contested complaint.
60 minutes. We review the complaint and the evidence, identify the consumer-protection theories, assess strength, and lay out settlement, mediation, consumer-forum, and court routes.
A demand letter and direct negotiation come first where they fit. In parallel we recommend specialist firms; you choose, we co-engage on transparent fee terms.
If it proceeds, the specialist drafts the consumer-forum or court complaint (or defence), assembles evidence and affidavits, and appears at hearings on fixed-fee phases or hourly with caps.
GTC stays the relationship lead — tracking budget, coordinating the firm, and following through on any refund, replacement, compensation, or enforcement the forum directs.
In their words
One accountable team across every practice, operating since 2016.
Consumer rights litigation
Consumer rights litigation
Free 30-minute consultation. We'll review the dispute, assess its strength, model the off-ramps, and lay out your options — including specialist counsel recommendations and fees disclosed up front. We coordinate the specialists; you keep one relationship lead.
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